Privacy policy

Privacy Policy

At Orlys, accessible from our online store, protecting the privacy of our visitors and customers is one of our main priorities. This Privacy Policy document outlines the types of information we collect, how we use it, and how we keep it secure.

Information We Collect and Why

When you visit or make a purchase from Orlys, we collect certain information to provide you with the best possible service:

  • Personal Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We collect this to fulfill your orders, process payments, arrange shipping, and provide you with invoices/order confirmations.

  • Device Information: IP address, time zone, browser type, and how you interact with our site. We collect this to load the store accurately for you and to perform analytics to optimize our website.

Data Storage and Security

Your data is securely stored through Shopify’s secure data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall. We use industry-standard encryption (SSL/TLS technology) to protect your sensitive information during transmission.

Cookies and Tracking Tools

Orlys uses cookies to improve your browsing experience. Cookies allow us to remember your cart items, recognize your preferences, and understand how you use our store. You can choose to disable cookies through your individual browser options, though some parts of our store may not function properly as a result.

Sharing with Third Parties

We share your personal information with third parties only to help us use your information as described above. For example:

  • We use Shopify to power our online store.

  • We share data with shipping carriers (e.g., DHL, FedEx, USPS) and payment processors to complete your transactions.

  • We may use analytics tools (like Google Analytics) to help us understand how our customers use the site.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Your Rights

Depending on your location (such as if you reside in the EEA or California), you may have the right to access, correct, update, or delete the personal information we hold about you. If you would like to exercise these rights, please contact us through the email below.

Contact Information

For more information about our privacy practices, or if you have questions, please contact us at help@orlysofficial.com